Welcome to www.knfkarshop.com! To ensure that you have a clear understanding of our delivery services, please read the following delivery terms carefully. If you have any questions, please feel free to contact our customer service team.
Delivery Area
We provide delivery services to all areas within the United States, including Alaska and Hawaii. We do not currently provide international delivery services, but we plan to expand in the future.
Delivery Time
Order processing time is usually 1 business day. The actual delivery time depends on the delivery method you choose and your delivery address.
Standard delivery usually takes 5 business days to arrive, and the specific delivery time will be notified to you by email after the order is confirmed.
Delivery Fee
The shipping fee will be calculated based on the delivery method and delivery address you choose. The shipping fee amount will be displayed at checkout and added to your total fee.
Order Tracking
Once your order is shipped, we will send you a tracking number via email, and you can use the tracking number to check the status of your package in real time on our website or the official website of the courier company.
Delivery Issues
If you do not receive your package within the estimated delivery time, please check your package tracking information first. If the package status shows “delivered” but you have not received the package, please contact the courier to inquire.
If you encounter a delivery error or the package is lost, please contact our customer service team immediately. We will assist you in resolving the problem and provide appropriate remedies.
Receipt and Inspection
Please inspect the goods immediately after receiving them. If you find that the goods are damaged, missing or inconsistent with the order, please contact us within 48 hours and provide relevant evidence. We will process the return and exchange as soon as possible.
Delivery Restrictions
Please note that in some remote areas or under certain conditions, we cannot guarantee on-time delivery and delivery time may be delayed. For specific shipping restrictions, we will try our best to inform you when the order is confirmed.
Modification and Cancellation
Once the order is confirmed and enters the shipping process, it cannot generally be changed or cancelled. If you need to modify your order, please contact us as soon as possible and we will do our best to assist you.
We are committed to providing you with a smooth shopping experience and look forward to providing you with quality service.